/Frequently Asked Questions
Frequently Asked Questions2018-02-14T11:58:29+00:00

Frequently Asked Questions

Why can’t I go from dark to blonde in one go?

Everybody’s colour journey depends on the previous colour history. Natural state, current condition, etc. Blonde is a process and needs to be done carefully.

Why is Olaplex important?

Olaplex is important because it multiplies the bonds that are usually broken during a colour service. This allows us to maintain the integrity of the hair during a colour service. Healthier hair = Better results.

How long will my orders arrive?

Depending on the state within Australia that you reside, will determine the delivery time. Dispatch time is 2 business days after which there is between 1 and 5 business day delivery time.

Why are professional hair care products important?

Hair care products are important to maintain the condition of your hair in between colour appointments.

Why can’t I go from dark to blonde in one go?

Everybody’s colour journey depends on the previous colour history. Natural state, current condition, etc. Blonde is a process and needs to be done carefully.

Why is Olaplex important?

Olaplex is important because it multiplies the bonds that are usually broken during a colour service. This allows us to maintain the integrity of the hair during a colour service. Healthier hair = Better results.

Why are professional hair care products important?

Hair care products are important to maintain the condition of your hair in between colour appointments.